WARRANTY

 

  • We are currently improving our Warranty process for our valued consumers. We ask that you discontinue use of your defective product and hold on to the item and pictures until we are back online and ready to serve you on Tuesday, March 26th 2019. We appreciate your patience during this time and hope to see you again soon at reebok.ca!
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  • Our warranty policy covers against manufacturing defects within 2 years from date of manufacture (listed on the product label), based on authentication and original point of purchase. If the date of manufacture is outside of this time frame, you must submit proof of purchase indicating the item was purchased within the last 2 years.
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  • For authorized Reebok retailer purchases (including Reebok retail stores), we recommend returning directly to the retailer for assistance. If they are unable to help, please submit below. For unauthorized distributors such as eBay or other online marketplaces, we regret to inform you that we are unable to offer any support on these products.
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  • Products older than two years or purchased outside of Canada may not be eligible. Please note, most claims are resolved within 2-4 weeks of form submission. Defective merchandise will not be returned once received by our Quality Assurance team.
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  • Reebok reserves the right to determine between a defective product and normal wear-and-tear. Reebok does not offer secondary replacements or further warranty assistance on items resulting from a previous claim.